Privacy Policy
This Privacy Policy explains how Bloom & Bliss processes personal data when people visit the website, make inquiries, request consultations, or use our florist workshop services for wedding bouquets and event decoration.
Why We Use Data
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, coordinate design details, manage preparation and delivery, process payments, maintain records, improve site performance, and meet legal or accounting obligations. We may also use data to communicate about an existing order or project and to handle service-related issues.
Service Providers and Partners
We may share personal data with trusted partners that support website hosting, communications, payment handling, record keeping, and other operational services. These parties are expected to use the data only for the services they provide and to apply appropriate confidentiality and security measures.
Legal Disclosures
We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from public authorities. We may also share information where needed to establish, exercise, or defend legal claims, or to protect our rights and the security of our services.
Your Rights
Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies.
How to Make a Request
To make a rights request, use the contact details in this policy and describe the data or activity concerned. We will review the request and respond within a reasonable period under applicable law, taking into account any legal exceptions or retention duties.
Data Retention
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal, accounting, or operational obligations. When data is no longer needed, we delete it or anonymize it where practical.
Changes to This Policy
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
Data We Collect
We may process contact details, inquiry and consultation content, event dates, delivery and setup instructions, payment-related records, communication history, and technical data such as device and usage information. Where relevant, we also process preferences shared for bouquet design, color palette, and event arrangements.
How We Collect Data
We collect data from website forms, messages, consultation requests, order and project discussions, payment interactions, and records created during service coordination. We may also receive limited information from service providers that support hosting, payment processing, or site analytics.
Cookie Types
Cookies may be necessary for site operation, used to remember preferences, or used to understand how visitors use the site. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless removed earlier. We do not use cookies to collect more information than is needed for these purposes.
Cookie Controls
You may manage cookies through your browser settings, including blocking or deleting cookies already stored on your device. Some site functions may not work properly if certain cookies are disabled. Where required, we may also present a cookie notice or similar control for preference management.